Harper Quinn

Marketing & Growth Editor

Harper Quinn writes about marketing, advertising, growth and the practicalities of running a business, translating jargon into plans you can act on.

101 articles

Marketing

How to Handle a PR Crisis

A practical, step-by-step guide to managing a public relations crisis: how to prepare before one hits, what to say in the first…

Harper Quinn · · 6 min read
Marketing

What Is Social Listening?

Social listening is the practice of monitoring online conversations to understand what people say about your brand, competitors…

Harper Quinn · · 7 min read
Marketing

What Is the Buyer Journey?

The buyer journey is the path a person takes from first realising they have a need to making a purchase and beyond. This guide…

Harper Quinn · · 7 min read